Shipping & Returns
All orders are shipped from Atlanta, GA or Charlotte, NC. While orders are typically shipped within 2-3 business days, orders may take longer due to unforeseen circumstances, as well as the results of COVID-19. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped.
All international orders are shipped Delivered Duties Unpaid (DDU). This means that you, the customer, are responsible for paying your local country's import duties at time of delivery. Placing an order to an international destination serves as confirmation that you understand your responsibility to pay these fees. Unfortunately, we are unable to calculate these fees at time of purchase
Returns & Exchanges:
No exchanges or returns of our products are accepted at this moment. If a product is damaged upon arrival, contact: info(@)michaelrichmedia(.)com